SUBMIT HELP DESK TICKET
Need to submit a new HelpDesk ticket?
Utilize the categories below to find the form that best aligns with your service needs.
Human Resources:
General Inquires
Human Resources:
Management and Talent Acquisition Inquiries
Internal promotion or transition? Let’s get them an offer.
Transition Request
Have a hiring need? Start the process of filling the role.
Backfill/New Headcount
Know someone that would be a great fit in the organization?
Employee Referral Form
Complete when an employee leaves the company.
Employee Termination
Payer Relations Support
Request access to the Payer Relations portal.
Portal Access Request
Submit support requests for denied claims.
Claim Denial
Confirm provider participation or network status.
Network Inquiry
Request an update to a payer’s mailing or billing address.
Payer Address Update
Submit new contracts or updates for review and processing.
New Contracts / Amendments
Add a new payer or insurance plan to the system.
New Payer / Insurance into BT
Report and resolve Eligibility Response Loop (ERL) issues.
ERL Rejections
Assistance with electronic claim files or remit notifications.
E-Claims and ERNs
Submit provider credentialing or recredentialing requests.
Credentialing / Recredentialing